08 April 2020

COVID-19 Update

Rimkus Consulting Group, Inc. and our subsidiaries, Rimkus Building Consultants and Metallurgical Technologies, Inc., are fully operational and continue to provide uninterrupted service to our clients. We’re navigating the COVID-19 global pandemic with a business continuity plan that prioritizes safety and wellness while enabling us to deliver the same level of support our clients have come to know and rely upon.

Here’s how we’re continuing to serve our clients:

Availability: Our teams from across the United States, along with additional locations in Toronto and London, are working from home per recommendations of the World Health Organization (WHO) and Centers for Disease Control (CDC). Our strengths and capabilities include:

o 66 office locations across the United States

o Technical expertise includes engineers, fire origin and cause experts, and other specialty experts

o Largest footprint of forensic technical consultants in the industry

o Budgets on all assignments

Accessibility: To ensure uninterrupted service to our clients, Rimkus team members are equipped with the following resources:

o An information security management system certified in accordance with ISO 27001 including laptops, tablets, and cell phones

o Cloud-based communications: calling, routing, and videoconferencing

o Secure, company-wide digital document library

o Fully operational IT and administrative support

Preparedness: Our Incident Response Plan accounts for the safety, well-being, and success of Rimkus employees, clients, and the public. The following preparations allow our experts to continue investigations:

o Continual updates with the latest information from the CDC and WHO as well as local, state, and federal guidelines and restrictions

o Global COVID-19 compliance letter for consultants traveling to job locations

o Pre-inspection health assessment guidelines – peace of mind for our clients and their insureds

o Hygienic field inspection procedures

o Virtual site investigation capabilities

Technology: Rimkus experts can use the following tools to produce highly detailed visual aids of sites, including comprehensive views of indoor and outdoor spaces, enhanced scene documentation, and 360° photos. This equipment can also be used to inspect physically inaccessible site locations, preserve evidence, facilitate collaboration with other experts, and virtually revisit inspection sites.

o FARO Focus 3D laser scanner

o Total Station

o Matterport 3D camera

o Drones: standard and infrared

o Pictometry/Nearmap aerial images

o Robotic camera equipment, track crawlers

Client Resources: All of our services are available. We continue to provide top-quality technical consulting in a timely manner and at a reasonable cost. Our expertise includes the following:

o Property Loss Consulting

o Building Sciences

o Accident Reconstruction

o Biomechanical Analysis

o Fire and Explosion Analysis

o Toxicology and Food Safety

o Construction Claims and Disputes

o Human Factors

o Catastrophe Services

o Environmental and Health Services

o Indoor Air Quality Testing

o Industrial, Energy, Oil and Gas, and Manufacturing Losses

o Mechanical, Electrical, and Plumbing (MEP)

o Healthcare Technology

o Materials Testing

o Product and Equipment Sciences


We’re here for you, should you need us today, tomorrow, or in the challenging months ahead. Contact us at (800) 580-3228. We’re ready to help.

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