Graham N. Klein, CST, MOS
Consultant
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Expert QuestionS & AnswerS
After 6 years in construction defects, what’s a recurring finding in your investigations that most people in the industry don’t expect?
I have found that document and record keeping is key. Keeping a large volume of detailed documents of every decision made in the field and keeping them in a clean and organized manner increases the chances of a successful claim process.
As someone who trains others in your discipline, what’s the most common mistake you see less experienced investigators make in construction dispute?
The best advice I could give to fellow investigators, is to keep your workspace clean and organized, take notes where appropriate, and always cite the source document so that you can reference it later. If you do these things, you will be able to go back in time to relive your thoughts and methodologies.
What do you wish more people understood about the work you do in construction claims and disputes?
When forming an opinion or stating a fact, know who the audience is/will be. My work is to take a very hyper specialized/technical set of project documentation and disseminate that information to a level that matches the knowledge level of the audience. This typically involves making graphics, charts, and other visual demonstrations to convey the technical jargon in a way that everyone can understand clearly.
Background
Mr. Graham Klein holds a B.S. degree in Construction Management and is an AACEi Certified Scheduling Technician. Mr. Klein has over 6 years of experience in project controls, delay analysis, project management, inspections, project oversight, contemporaneous project schedule updates and forecasting, 4D modeling, constructability reviews, and what-if analyses. He has experience in multiple industries with various types of delay claims and provides thorough and concise summaries of findings and analyses of claims for clients.
Mr. Klein’s areas of expertise include forensic delay analysis of construction claims using various industry-standard critical path methods to quantify delay and determine causation, and analyzing construction claims for cost overruns, defects, and delay and disruption for insurance carriers, owners, architects, contractors, and subcontractors. He has developed technical analyses involving delays due to non-default-related matters, calculation of extended general condition costs, and project acceleration and impacts. He has extensive experience in organization and presentation of findings in the form of simplified schedules, graphical representations, event sequencing, multi-functioning spreadsheets for client use in requests for equitable adjustments, insurance claims, discussions, negotiations, mediation, and arbitration. Mr. Klein has performed over 50 forensic delay analyses, including Contemporaneous Windows Analysis, Halfstep Analysis, Time Impact Analysis, As-Planned vs. As-Built, What-if Analysis, as well as many other variations to support the project needs. He specializes in matters involving Subcontractor Default Insurance (SDI), Delay in Start-Up, Builders Risk, dispute resolution, construction oversight, and construction defects.
Education and Certifications
- Construction Management, B.S.: University of Cincinnati
- AACE International: Member