Rimkus experts are skilled in providing usability assistance for a wide range of needs, including manufactured goods, equipment, procedures, and written information. Our comprehensive services are designed to improve consumer safety, enhance user experience, and meet the highest standards of usability. We can provide the following solutions:

• Expert Reviews and Heuristic Evaluations: Our team conducts thorough assessments of products, services, or processes. We identify usability issues, evaluate design elements, and recommend improvements based on established safety and human factors principles.
• Task Analyses: We analyze user tasks and workflows to understand pain points, inefficiencies, and opportunities for optimization. By identifying critical tasks, we can enhance usability and streamline processes.
• User Interviews and Subject Matter Expert Consultations: We engage with users and subject matter experts to gather insights into decision-making processes, product usage patterns, and preferences. These interviews inform our recommendations for better usability.
• Usability Studies: Our team designs and conducts usability studies, both in controlled environments (such as our fully equipped usability laboratories) and real-world scenarios. We observe user interactions, collect data, and assess usability metrics.
• Results Analysis and Recommendations: After usability testing, we analyze the data to extract meaningful insights. Our recommendations focus on actionable steps to improve safety, enhance usability, increase user satisfaction, and drive positive outcomes.
• Effective Communication of Findings: We tailor our findings and design recommendations to suit our clients’ intended audiences. Whether it’s an executive summary, a written report, or an oral presentation, we focus on providing clarity and relevance in our communications.